Frequently asked questions.
Everything Peoria families ask before their first class — ages, tuition, what to wear, the Winter Showcase, and more. Don't see your question? Call or text us at (623) 253-9229, or ask the chat bubble in the corner.
Getting started
What age can my child start dancing?
As early as age 1! Our Mommy & Me class welcomes ages 1-2 with a parent or grown-up dancing alongside, and independent classes start at age 3 and run all the way through adult. The first class is always free, so there's zero risk in seeing if your little one is ready.
Is my child too old to start? Do you have beginner classes for older kids and teens?
Nobody is too old to start — we place dancers by both age and experience, so a beginning 12-year-old is never dropped into a room of tiny beginners or seasoned teens. Adults dance here too, including Friday night Line Dancing. Come take a free first class and we'll find the right fit together.
Which style of dance should my child start with, and what styles do you offer?
We teach ballet, hip hop, jazz, tap, lyrical, contemporary, musical theatre, acro, pom, and ballroom. Ballet builds the strongest foundation, while hip hop and jazz are high-energy favorites for first-timers — and since the first class in any style is free, many families simply try two and let their dancer choose.
How is class placement decided — by age, skill level, or both?
Both. Every class has an age range, and within it our teachers look at experience and skill so each dancer is challenged without being overwhelmed. If a dancer would be better served one level up or down, we'll talk with you before making a move.
Do you offer a free or trial class before we commit?
Yes — the first class in any style is always free, no card required. Enroll within 24 hours of your trial and we'll also waive the $35 registration fee.
Can we still register mid-season, or is there a cutoff?
You can join any time a class has an opening — our live schedule shows current availability, and the free first class applies whenever you start. Later in the year we'll help you pick the class where a new dancer can jump in most comfortably.
How do I register, and is there a waiver or paperwork?
Register online at facilitydancestudio.com/register — it takes about five minutes and gathers everything we need, including emergency contacts and any allergies or medical notes. Once we approve your registration you'll get a confirmation text, and your family portal handles the rest.
Location & hours
Where is The Facility Dance Studio located?
We're at 21461 N 78th Ave, Suite 185, Peoria, AZ 85382 — in the Arrowhead area of north Peoria, just off the Loop 101. Look for the black studio with the teal glow; you can't miss it.
What areas do you serve? Do families come from outside Peoria?
Most of our families come from Peoria, Glendale, and the Arrowhead area, and we also see dancers from Sun City, Sun City West, Surprise, and north Phoenix. If you've been searching for dance classes near Arrowhead, we're minutes away.
Is there parking at the studio?
Yes — our plaza has a free parking lot right outside the door, so drop-off and pick-up are quick and easy.
What are your studio hours?
We're open Monday through Friday 10:00 am–9:30 pm and Saturday 9:00 am–2:00 pm; we're closed Sundays. Class times vary by program — the live schedule on our Schedule page always has the current lineup.
How far are you from Glendale, Arrowhead, or Sun City?
Close! We sit near the Peoria–Glendale border in the 85382 zip code, a short drive from Arrowhead Towne Center, and Sun City and Sun City West are just up the road. Wherever you're coming from in the northwest Valley, we're easy to reach off the Loop 101.
I searched "dance classes near me" in Peoria — is The Facility what I'm looking for?
If you're in the northwest Valley, yes. We teach ballet, hip hop, jazz, tap, lyrical, contemporary, musical theatre, acro, pom, and ballroom for ages 1 to adult, right here in Peoria — and your first class is always free, so come see the studio in person.
Cost & billing
How much is tuition, and how is it structured?
Tuition is monthly: 45-minute classes from $69/month and 1-hour classes from $80/month, with discounts as your dancer's weekly hours increase. Full details are on our Pricing page, and tuition is due on the 1st of each month.
What additional fees should I expect (registration, costume, showcase, competition)?
There's a one-time $35 registration fee — waived if you enroll within 24 hours of your free trial. Winter Showcase costume costs are announced well before they're due, and competition-company families receive a separate fee schedule. We believe in no surprise charges: anything beyond tuition is communicated before it hits your account.
Do you offer payment plans, sibling discounts, or pay-in-full discounts?
Tuition is already month-to-month, so there's no big upfront commitment, and per-hour pricing drops as weekly hours add up. For families with multiple dancers, reach out — we'll walk through your schedule and make sure you're getting the best possible rate.
What are your refund, withdrawal, and cancellation policies?
Since tuition is monthly, you're never locked into a long season contract. If you need to withdraw, just let us know before the 1st so we can stop the next month's tuition. Questions about a specific situation? Call or text us at (623) 253-9229 and we'll sort it out person-to-person.
Are there late fees or auto-pay requirements?
Auto-pay is optional — you can save a card in your family portal and pay your balance in one tap, or pay manually each month. We'd always rather talk than penalize: if something changes with your billing, reach out and we'll work with you.
What to wear & bring
What is the dress code for each class style?
Dress codes are simple and style-specific: fitted, movable clothing for ballet, lyrical, and contemporary; comfortable athletic wear for hip hop and acro. Your teacher will confirm exactly what your class needs at your free trial — for a first class, leggings or shorts and a t-shirt are perfect.
What shoes does my child need, and where do I buy dancewear?
Shoes depend on the style — ballet slippers, tap shoes, or clean sneakers reserved for the studio floor. Don't buy anything before your trial class; your teacher will tell you exactly what's needed, and we're happy to point you to local and online shops we trust.
What are the hair, jewelry, and personal-item rules?
Hair secured away from the face (a ponytail or bun is perfect), no dangling jewelry, and phones stay in dance bags during class. It keeps every dancer safe and focused.
What should my child bring to class?
A water bottle and a labeled dance bag for shoes and layers. That's it — we keep it simple so getting to class is easy.
Attendance & scheduling
What happens if my child misses a class — do you offer makeup classes?
Life happens! Report the absence right from your family portal so the teacher knows. Where a comparable class has room, we'll help arrange a makeup — ask the front desk and we'll find the best option.
Are there refunds or credits for missed classes?
Tuition reserves your dancer's spot in the class and with the teacher, so occasional misses aren't refunded or credited — that's standard across studios. For an extended illness or injury, talk to us; we'll always work something out for a dancer who needs time to heal.
How does the season calendar work — start/end dates, holidays, school breaks?
We run a fall-through-spring season with the Winter Showcase as its big performance, with summer programming announced separately, and we generally follow the local school-district calendar for major holidays and breaks. Closures are posted on the Events page and sent to enrolled families directly.
What is your inclement-weather or closure policy?
If we ever need to close, enrolled families are notified directly by text and email, and we post it on our social channels. When in doubt, check your messages before heading in. Read our safety and studio policies →
What are your late arrival and drop-off/pick-up expectations?
Please arrive about 5–10 minutes early so dancers can settle in — warm-up is the most important part of class for preventing injury. At pick-up, come in promptly at the end of class; young dancers are released to a parent or guardian inside the building, never to the parking lot.
Showcase & performances
Is there an annual showcase, and is participation required?
Yes — our season builds toward the Winter Showcase, where every class performs on a real stage with professional production. We strongly encourage it (it's the moment the whole year clicks for a young dancer), but it isn't mandatory; just tell us early if your dancer will sit it out.
What do costumes cost and when are fees due?
Costume fees are announced mid-season, well before they're due, so families can plan — one costume per performing class. Exact amounts vary by class and are posted to your family portal, where you can pay online.
Are dress rehearsals mandatory?
Yes — dress rehearsal is where dancers learn the stage, the lights, and their spacing, and it's essential for a confident show. Dates go out far in advance so families can plan around them.
How do Winter Showcase tickets and photo/video work?
Ticket details are announced ahead of the Winter Showcase. We arrange professional photo and video so parents can actually watch the performance instead of filming it — and we'll share exactly how to order closer to show time.
Parents & the studio experience
Can I watch my child's class?
We hold designated observation weeks so you can see progress up close, and teachers share notes and media through your family portal all season. Day-to-day, dancers focus best without an audience — but you'll never wonder how it's going.
Do I need to stay in the building during class?
Parents of our youngest dancers are welcome to stay in the lobby, and many do. For older dancers it's up to you — just be back before class ends for pick-up.
What are your teachers' qualifications and experience?
Our faculty are trained, experienced dancers and teachers — you can meet every one of them, including owners Justin and Leah, on our Faculty page. Every teacher here works with both recreational and competitive dancers, so your child gets the same quality either way.
What is the studio environment like — floors, class sizes, safety?
Four black-box studios: black walls, sprung floors that protect growing joints, and teal LED lighting that makes every class feel like a show. Class sizes are capped so teachers actually know every dancer, and openings are published live on our Schedule page. Staff screening, pickup, sickness, and photo policies →
Do you have a competition team, and how does a dancer join?
Yes — our invite-only competition company. Dancers are typically invited from our recreational classes as teachers see readiness, so the path starts by simply dancing with us. And recreational-forever is a real path here too: same teachers, same stage, no pressure to compete.